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FAILRADAR

Hipmob

Customer communication for iOS and Android developers - an in-app…

DeadWinter 2012Customer Support

About Hipmob

Customer communication for iOS and Android developers - an in-app…

Risk Analysis

Category Risk

33%death rate

Customer Support: 2 of 6 startups failed

MEDIUM

Team Size

2people

Median for failed in Customer Support: 2

Median for active in Customer Support: 8.5

Founded 2012 — older batches naturally have higher attrition rates. Death rate comparisons should account for age.

View Customer Support failure patterns →

External Resources

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Post-mortem content hosted on startups.rip — we provide the analytics layer.